Frequently Asked Questions

Find out more about how Pollen helps brands automate demand planning, dynamic pricing, and sales.

How do I sign up?

Visit this page to create your free Pollen Pass account in 2 minutes.

Is there a free trial?

Brands can use the Pollen SLOB Index and AI agents for free with no hidden costs. For more information on what's included in the free plan, visit our pricing page.

What is Pollen Pass?

Pollen Pass is a free account that allows brands to immediately list inventory and utilize Pollen's AI-powered system for demand predictions, pricing recommendations, and sales assistance.

Is my data safe?

Pollen adheres to world-class privacy and security protocols, in order to ensure customer data is secure from any malicious attempts to gain unapproved access.

What is the Liquidation Management System?

Pollen's Liquidation Management System is an all-in-one platform for brands seeking to sell excess and obsolete inventory.

What is the Pollen SLOB Index?

The Pollen SLOB Index (PSI) is a benchmark for excess inventory, akin to a Nasdaq for excess goods. It tracks slow-moving and obsolete stock across industries, giving brands and retailers real-time insights into discounting trends and liquidation activity.

How do your AI agents work?

Our AI agents are trained on 1 billion data points of proprietary data as well as live market data.

- Dahlia helps brands predict demand in order to clear inventory faster.
- Fern provides pricing recommendations to maximize cost recovery.
- Sage shares sales strategies and taps secondary markets to move all types of inventory.

Do I need to install Pollen's software?

Pollen's Liquidation Management System, SLOB Index, and AI agents are entirely cloud-based. No download or installation required.

Where is Pollen incorporated?

Singapore (HQ): Pollen Tech Pte Ltd (201811278M)
Malaysia: Pollen Tech Sdn Bhd (1325151-W)
Indonesia: PT. Pollen Tech Indonesia (1010220062121)
India: Pollen Tech India Private Limited (U62099KA2023FTC171707)
Thailand: Pollen Tech (Thailand) Co Limited (0105567042816)

What is Pollen's main registered address?

Our head office, Pollen Tech Pte Ltd (201811278M), is registered at 7 Temasek Boulevard Suntec Tower One Singapore 038987.

Are there restrictions on brands?

Pollen does not impose an exclusivity contract on brands.

Pollen reserves the right to refuse to work with brands from sanctioned countries / industries, or brands that produce / sell products that are not in line with our values.

Does Pollen offer recycling / donation services?

Yes, Pollen works with partners around the world to enable recycling or donation of excess inventory. To learn more, drop a message to our Customer Success team through our contact page.

Looking to buy excess inventory in bulk? Click here!